Upgrade Policy

All of our licensed customers are eligible for free updates during one year from date of license purchase. This means that you may download and install the latest versions of products free of charge within one year form the day you have purchased the license on. After this one year period is over you can upgrade your copy to the new version only after purchasing a new one year upgrade license. However, your current license will work with older versions of products. So if you do not want to purchase an upgrade license you do not have to since you may use older versions of products (they never expire). Upgrade licenses are sold to licensed customers only with 50 per cent discount on full product license price.

Sales Policies
Pricing

Prices for software (or other products and services) offered by Softros Systems, Inc. are subject to change without prior notice.

Payment

We accept several types of payment: Credit cards, Phone Fax Mail / Check / Money Order, Wire/Bank transfer, Purchase Order.

Orders

Products ordered using the online store will generate an automatic confirmation of the receipt of your order (as well as payments received via credit card or other methods). All payments are processed by our partner – FastSpring.

Software Delivery

Once your order is processed, you will be supplied with necessary instructions and required license key in an email sent to the address you specified in your order. You do not need to download full version of a software after you purchased the license, your license key will automatically remove 30-day evaluation period limitation from your demo version.

Privacy Policy

At Softros Systems, Inc. ("Softros"), we respect your privacy. We will not sell, share, or rent any data collected on our site to others in ways different from what is disclosed in this statement.

Personal Information

Softros collects basic personal information when you fill out the contact forms or subscribe to our newsletter. This information is used to contact the user about the services on our site for which they have expressed interest or reply to a request. Such personal information is stored on Softros computers and is accessed by authorized personnel only. If a user wishes to subscribe to our newsletter, we ask for the email address only; no other information is required.

Cookies

A 'cookie' is a small file that resides on your computer's hard drive and enables us to monitor areas of our website. This information is collected and aggregated, and in no way does this unique identifier identify a user personally. Softros Systems does not and will not marry any data collected by these third parties with any personal information collected on the website. Softros Systems site tracking 'cookies' contain no name or address information. It consists only uniquely generated random number - this is how we differentiate visitors.

Orders

When ordering a product from us, the purchaser's name, email address, mailing address, credit card number, and expiration date are encrypted using SSL (Secure Socket Layers) and passed through to the credit card processing company. This is necessary for processing and fulfilling orders and providing notification of the order status. If you don't wish to disclose your credit card number, feel free to order by mail using a check. You can also pay by international wire transfer. In this case we will know only the account holder name and the email address to which we should email the registration codes.

Software

The software distributed on our site does not collect any personal information or send any information to our servers. We do not and never will distribute SpyWare. We encourage you to download our software directly from our site to avoid potential security risks, such as downloading infected software.

Links

This website contains links to other sites. Softros is not responsible for the privacy policies or the content of such websites.

Server Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. The log files are deleted on a monthly basis.

If you have any questions or comments about our privacy policy, please feel free to contact us.